The COVID-19 pandemic has made it essential to allow contactless interactions with customers. Sentiment now meets that need with the optional ability to use QR codes alongside the traditional terminal. Sentiment was designed to make to as easy and stress-free for customers to give feedback as possible. Up to now that involved a physical terminal with 3 buttons to touch. And it works great, making it effortless for customers.
One of the key aims of Sentiment is to remove stress from business owners and managers. We do this is by makingMonthly reporting is no longer the only option in Sentiment. Today weekly and even daily reporting is available for those businesses who need it, though monthly remains the default since it is the optimal frequency for most businesses. Sentiment makes it simple for customers to provide feedback on how they feel about their experience.
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